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What Data Categories May Be Collected
The policy groups your data into a few clear buckets. Some comes from what you submit, some is tied to payments, and some is captured automatically when you use the site:
- Information you enter in site forms or send by email;
- Support conversations across the website, email, phone, messengers, and social channels;
- Payment metadata such as transaction ID, date, amount, and payment method, while card details are stated as not stored;
- Usage signals like traffic and location related data, plus sign in details;
- Identity and contact details such as name, username, date of birth, billing address, and email;
- Technical data like IP address, PC tag, browser type and version, timezone settings, plugins, OS, and platform;
- Marketing and promo preferences;
- Additional data that may come from independent sources.
Taken together, this is how your account footprint is formed: what you provide directly, what is needed to process activity, and what helps the platform run smoothly and safely.
When Data May Be Shared
The policy describes two main disclosure cases. One is linked to investigations and financial controls. The other covers audits and checks to keep the system secure and compliant. For the exact scope of data, always rely on the Mostbet online platform, where the current policy version and account specific notices are published.
Fraud and AML
To investigate fraud or money laundering, the company may share customer information, including personal data and betting history, with relevant sports bodies and other authorities. The text specifically mentions police and dedicated anti money laundering agencies.
Audits and Compliance
It also states that customer data and activity on the company site and partner sites may be reviewed by third parties and independent organizations. The stated purpose is system security, data storage and protection, and meeting legal requirements.
Data Security and Retention
The policy says the company takes reasonable steps to keep registration details accurate and to protect customer information. It also states that personal data is deleted when it is no longer needed for storage, or when the law requires it.
| Category | What the policy says | What it means in practice |
|---|---|---|
| Forms and messages | Data submitted through forms and written requests | Anything you send may be saved to your account record |
| Communications | Contact via the site, email, phone, messengers, social channels | Support history can be referenced during reviews |
| Payment details | Transaction ID, date, amount, payment method | These markers are used to trace and confirm a transaction |
| Card data | Card details are stated as not stored | Card credentials should not be kept by the bookmaker |
| Visits and sign in | Traffic, location related data, login and other signals | Logs can support security and service stability |
| ID and contacts | Name, username, date of birth, billing address, email | Used to identify you and reach you when needed |
| Technical data | IP, PC tag, browser, timezone, plugins, OS, platform | Helps with compatibility checks and incident reviews |
| Marketing | Promo and marketing preferences | Can shape what offers and messages you receive |
| Disclosure | Fraud and AML cases, independent reviews | Data may be shared when required by rules or law |
Practical Notes
Keep your payment confirmations and transaction ID, they are the fastest way to resolve a disputed status. Keep your email and phone number up to date, because verification and account recovery depend on them. If extra checks are triggered, the policy allows data to be shared as part of fraud and AML procedures.